Refund Policy for Jet Host Hub

Last updated: January 22, 2025

Refund Policy

Thank you for shopping at Jet Host Hub. If for any reason you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns. This Refund Policy is designed to provide you with clear terms regarding the process.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Refund Policy:

  • Company refers to Jet Host Hub.
  • Goods refer to the items offered for sale on the Service.
  • Order means a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Jet Host Hub, accessible from https://www.jethosthub.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days.
  • The Goods are in the original packaging.

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

Customer Service
Send the product on live chat or email

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Free Domain Hosting Plan Refund Policy

If you purchase a hosting plan that includes a free domain, and you decide to claim a refund, the cost of the domain will be deducted from the total amount refunded to you.

  • The domain registration fee will be subtracted from the total refund amount.
  • If the domain has been registered and is no longer eligible for transfer, we reserve the right to refuse a full refund.
  • Any applicable taxes or fees related to the domain registration will also be deducted from the refund amount.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: