Easypaisa/JazzCash Payment Gateway Error – Transcation ID is Invalid issue

Here’s a detailed guide to fix the “Easypaisa/JazzCash Payment Gateway Error – Transaction ID is Invalid” or “Transaction ID not found” issue — common in SMM panels or e-commerce integrations in Pakistan.

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🚫 Easypaisa/JazzCash Payment Gateway Error

❗ Transaction ID is Invalid or Transaction ID Not Found

This issue usually occurs during manual or automatic payment verification steps. Here’s how to fix it.

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🛠️ Causes of the Error

1. Incorrect Transaction ID entered by the customer.
2. Transaction not yet verified or settled (especially during peak times).
3. API integration issues between your SMM panel and Easypaisa/JazzCash.
4. Expired or duplicated transaction ID.
5. Script or payment gateway plugin bugs.

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✅ Solutions Based on Setup Type

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🔹 1. Manual Payment Verification (Without API)

🔧 Fix:

• Double-check the Transaction ID entered.
• Ensure that it matches the one from the official SMS or mobile app.
• Ask the user for:
  • Screenshot of transaction
  • Phone number
  • Timestamp of payment

📷 Image Caption: Correct transaction ID from Easypaisa app highlighted

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🔹 2. Auto Payment with Easypaisa/JazzCash API Integration

If you’re using automated gateway scripts or API (common in SmartPanel, Laravel, or custom PHP panels):

✅ Fix Steps:

1. Check API Credentials
   • Go to your payment gateway settings file.
   • Ensure the API Key, Secret, and Merchant ID are correctly added.
2. Check API Response Logs
   • Look into the logs or payment-response.php file.
   • Verify what the gateway is returning.
   • A “Transaction ID not found” means your script failed to sync properly with the provider.
3. Confirm Live vs. Sandbox
   • If using test credentials (sandbox), make sure you’re not trying to verify a real/live transaction ID.

📷 Image Caption: API credentials in payment config file with Merchant ID highlighted

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🔹 3. Delay in Payment Reflection

Some transactions (especially with Easypaisa) take 1–5 minutes to reflect in the merchant account.

⏳ Fix:

• Set a timeout window in your script (e.g., retry after 1 minute).
• Add user instructions: “Please wait 2–3 minutes if the transaction is not verified immediately.”

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🔹 4. Invalid Format or Entry in the Panel

Make sure your panel script accepts only valid numeric transaction IDs. Filter out any special characters or spaces.

✅ Code Validation Tip (PHP):

if (!preg_match('/^\d{10,20}$/', $transaction_id)) {
   echo "Invalid Transaction ID";
   exit;
}

📷 Image Caption: Validation logic in PHP code for transaction ID

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🔄 Recommended Troubleshooting Checklist:

Step	Action
✅ 1	Ask user to re-check the transaction ID
✅ 2	Check Easypaisa/JazzCash merchant dashboard
✅ 3	Look for transaction logs in your panel script
✅ 4	Test using your own phone number and send ₹10
✅ 5	Verify integration files or Laravel gateway package (if using)

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🔗 Bonus Tip: Use Trusted Laravel/PHP Gateways

If you’re using Laravel, consider using:

• pakpak/pakpay (Laravel Easypaisa/JazzCash integration)
• Custom Gateway API Scripts available from trusted developers on CodeCanyon or GitHub

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🧩 Example Message to User (If Payment Not Found):

❌ We couldn’t verify your transaction at this moment.
✔ Please ensure the Transaction ID is correct and allow 2–5 minutes for processing.
📸 You may also send a screenshot to our support team.

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